We hope you love

your Face Caddy
 

 

But if you are not happy with your product, we want you to be happy with our customer service.

Our return policy is simple:
Not happy? Just contact us at returns@facecaddy.com and tell us why you are unhappy with your
purchase. Be sure to include your name, date of purchase and order number if available.

Then, just return your Face Caddy and gel packs and we'll refund the total price of your order,
including the shipping you paid. We can't however refund the cost of the return shipping.

Returns should be sent to:
Caddy Products
PO Box 25231
Winston-Salem, NC 27114


Include your name, date of purchase and order number or shipping tracking number if you have it.